Frequently asked questions

Printing takes 5–7 business days after you approve your proof and pay. Delivery then depends on the option you choose: Express 5–7 days ($60), Standard 7–10 days ($32), Economy 15–18 days ($12). See Shipping & Delivery.

Before paying you see every spread or page exactly as it will print, and you tick each one to confirm it. We print exactly what you approve, so check names, dates, spelling and crops carefully.

Your approved proof goes to print straight away, so orders can't be changed or cancelled for a change of mind. If you notice a problem right after paying, email us immediately. Print defects and shipping damage are always fixed — see our Refund & Cancellation Policy.

Upload the original, full-size files from your photographer or phone (JPEG, PNG or WebP). The designer warns you when a photo is too small for its frame; low-resolution photos can print soft.

Albums are large hardcover or lay-flat books (from 17×24 in open) built to last generations. The wedding magazine is a 20-page 8.5×11 in editorial-style keepsake for $70 — great as a gift or a guest-table piece.

Yes — build it with Smart Auto-Layout and add “Design-team polish” (+$99) at checkout. Our designers hand-finish every spread before printing.

Payment is taken on Square's secure checkout page by card. Nothing is charged until you complete payment there.

You'll get an email with a tracking number when it ships. Anything else? Email [email protected] with your order number.

They're used only to make your order and kept for up to 12 months after delivery in case a reprint is needed, then deleted. See our Privacy Policy.

A paper sample kit is coming soon. Contact us and we'll let you know as soon as it's available.